Senior Commercial Claims Executive
£25,000 - £33,000

Imperial Personnel are working in partnership with our client in Mansfield, NG21 as an opportunity for a Commercial Senior Claims Executive/Handler to join their team on a full-time basis has become available.

Our client is an independent contractor manager for the UK property damage industry and offer claim repair solutions.


You’ll be working within a team of commercial property claims handlers and manage own case load of commercial claims, including all points of contact, technical scope building, liability decision making and project management of the repairs.

You will support, coach and mentor their Customer Service Executives to increase commercial awareness, insurer brand and process and technical knowledge. Other duties to include:

· To handle cases pro-actively and have your own individual portfolio of commercial property claims within a delegated authority.

· To build an accurate scale of reinstatement commercial building repair, always considering CDM requirements.

· Working with external supplier, brokers, insurers, loss adjusters & customers.

· Dealing with enquires over the phone, via email and in person.

· To understand and manage complaints and deliver an appropriate handling process.


Our client’s business operating hours are 8-6 (shift pattern) with you working 37.5 hours per week, Monday – Friday.

Hybrid working will be an option once probation period is completed.


£25k - £33k doe


· Awareness & understanding of CDM regulation.

· Experience of managing Commercial Property Claims.

· Excellent attention to detail & strong organisational skills to manage own portfolio of commercial claims.

· Experienced user of MS Office.

· Confidence with meeting/speaking to new people.

· Cert CII or DIP CII qualified and RICS or equivalent qualified would both be desirable.

· High Level IT proficiency including use of industry scoping systems would be advantageous.

APPLYING for this role is quick and easy, send your CV here or call us on 01623 575800.

This role is advertised on behalf of Imperial Personnel who are acting as an employment agency.